|Local Government Shares Services Grant Supported by Rockefeller Foundation|
|Challenge & Government Action|
|Shared Services Projects Description & Experience|
|Project goal and procurement|
Ammount : USD 299,300.00
The provision of Information and Communication Technology (ICT) goods and services is a powerful tool for enabling economic and social development goals by improving communication and facilitating information flow.
The Ministry of Information and Communications through the Kenya ICT board, a State Corporation, has therefore embarked on connectivity and e-services delivery projects. The goal of the projects is to boost ICT connectivity in the country, improve service delivery to citizens, increase type and quality of information from and to the citizens, and increase the governments’ ability to ensure transparency. Under this umbrella the concept of shared services has been envisioned as a tool to increase transparency and result in cost savings as a result of economies of scale.
The shared Government IT services Project has two (2) components
a) Central Government- funded by the World Bank
b) Local government – the funding being requested from the Rockefeller Foundation
The project is expected to be carried out through the procurement of consulting firm(s) that will each be expected to deliver:
A shared IT Services vision, strategy, blueprint and roadmap including detailed rationale for a Shared Services Center (SSC). While the strategy for the central government and local government shared services centers will be developed separately, efforts will be made to ensure synergies wherever possible
In addition, for the broader scope of the central government shared services strategy, the selected consultant will be expected to deliver the following, lessons from which will be used to consider next steps for the local government strategy once completed:
Implementation of a shared services pilot as a proof of concept for the SSC.
A detailed business plan for establishing the SSC including organizational structure and staffing plan
Bidding documents for a management entity that will establish the SSC and manage it for a period up to 5 years.
Support for evaluation and entrustment of bids for the establishment and management of the SSC.
It is anticipated that these projects will stimulate an economy of service providers who will benefit from government infrastructure and software investment. For example, leveraging a shared service center to reengineer payables towards outsourcing can increase cost savings. The consolidation of payables processing and transactions on behalf of the Government can greatly reduce costs while also fostering a local industry to provide services in this space